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Choosing a Ground Improvement Contractor

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If you’re facing issues with settlement or subsidence, its critical to select a competent, experienced partner to deliver a suitable design solution, that is fit for purpose.

A quick web search for contractors in your area doesn’t give you much confidence that it’s the best professional to meet your needs. Without a technical understanding of solutions like underpinning, pilings, and geopolymer injection, how do you know which one to choose?

With so many choices, it’s important to understand how to make the best possible decision when it comes to choosing a partner to handle your settlement or subsidence issue. Ultimately, your decision should be based on your specific situation. If you have experts helping you such as engineers or surveyors, you should request their recommendations as well.

To help you make the best possible choice for your home, check out these six key factors to look for.

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Technical Expertise

Let’s face it, all ground improvement issues are not created equal. When you’re looking for a settlement or subsidence repair contractor, ensure your partner has the technical expertise on their team to support your needs. Never make a decision without asking about technical skill, credentials, and experience. Meet with experts in the field and, if you have them, your own engineers or consultants. Ask questions to better understand the process and learn about specification and technical issues.

Proven Track Record

The best way to predict whether your ground improvement contractor can get the results you want is knowing they have done it for others. When you talk to contractors, ask for case studies or references to find out about the company’s history. Every company should be able to provide information on cases and experiences without disclosing private or confidential information. When you understand how other homeowners have benefited from their work, you can be comfortable you have picked the right partner.

Disruption and Added Costs

When you are exploring your options, consider how much disruption or expense you can withstand. Different solutions create different expenses and barriers. With some traditional solutions, you might need to leave your home temporarily. Other solutions might require you to replace all of your flooring or even replace the sod your yard. Ask every ground improvement contractor you speak to about the disruption you should expect so you can factor the real cost associated with the solution.

Values and Integrity

Choosing a subsidence repair contractor that shows up with integrity and puts you first is a must. At a minimum, your contractor should be committed to customer satisfaction and have a history of positive customer reviews. As a bonus, look for contractors that align with your personal values. For example, you might choose to work with a company committed to environmental safety, social responsibility, and/or fair treatment of employees.

Warranties and Guarantees

We all want to feel safe when we hire a contractor. Ask your potential settlement or subsidence contractor about the details of any warranties or guarantees. Don’t be afraid to ask questions and really understand the fine print. Make a point to ask about the process for filing claims, requesting corrections, or handling customer concerns to better understand the strength and resources of the provider.

The Real Cost of a Solution

Many people take a quick glance at the total line on the proposal from each contractor and compare. Unfortunately, that doesn’t really help you understand the value of each proposal. Consider all of your costs including lost time in your home, replacing things around your home, staying in a hotel during repairs, and other expenses you might have. Don’t forget to consider what the cost might be if the contractor doesn’t offer any guarantees or commitment on the job. This helps you get a clear picture of the total cost and the real value of each proposal.

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We deliver projects on any sort of building or structure – from residential properties, conservatory extension to problems to 80,000m2 warehouses and road infrastructure. In most cases we will have the best solution, so get in touch today.